The Fine Print in Life Insurance Revealed: Buyer Beware

fine print in life insurance articleAre you worried your life insurance company will deny or fail to pay your claim based on their “fine print?”

Your concern may be justified.

… or maybe not.

Quick Article Guide:

… and since so many clients and prospects ask us about the fine print in life insurance, we’ve put together the following guide to help you avoid a denied claim.

First, a General Statement about Your Life Insurance Contract

Life insurance policies are legal contracts between the insurance company and the person insured.  They are written on “good faith” that both parties are being honest and truthful with one another.

Once a policy has been approved, it is the insured person’s right to accept or reject the contract under the conditions spelled out within the insurance policy.  Additionally, each state has their own department of insurance that regulates the way these contracts are written.

They also review policies to verify that each contract adheres to the state’s specific standards. If by any chance there is any type of ambiguity in the contract, the outcome will always favor the person insured.

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Common Life Insurance Clause – The 2 Year Contestability Period

Every policy has a contestability clause and you need to understand it.

Simply put, if an insured person dies within a specified period of buying a policy (the period is typically 2 years), the insurance company has the right to contest paying the claim if they can prove fraud on the original application.

Example of a Fraudulent Life Insurance Purchase

For example, let’s say in 2015, a 30 year old man with a heart defect buys a policy, and doesn’t mention his pre-existing condition to his agent, and lies about his health history on his application.  The company doesn’t not pull medical records since he is young, and therefore, never finds out about this condition, and approve and issue his policy.  In 2016, he is killed in an accident.  Being inside the 2 year contestability period, the company would order his medical records, find out that he had a health history, and would have every right not to pay the claim.

The contestability clause by definition is:

A provision in a life insurance policy setting forth the conditions under which the insurer may contest or void the life insurance policy. After that time has elapsed, normally two years, the life insurance policy cannot be contested for any reason other than non-payment. This is different from a guaranteed issue policy (non-medical), where there can be a two or three year waiting period until full death benefits are available.

How can I make certain they won’t contest my families’ claim?

You can’t contest the insurance company from the grave.

So how do you keep them from contesting your families’ claim once you’re gone? We all want to make sure our loved one’s get paid as we intended! So how do we make certain?

When speaking with your insurance agent make sure you disclose all facts about your medical health profile.  Be precise not to leave out even the smallest of details, as they can make a difference in underwriting.

It’s your life insurance agent’s job to take the time and gather all the facts about your health profile before they make a recommendation. If your policy is approved, and issued at the incorrect rate class due to either a material misrepresentation, or concealment the claim may be contested by the insurance company within the first two years.

If the misrepresentation is something that would cause the person to have been declined in the first place, then the insurance company can deny (not pay) the claim. Their solution is not always to deny a claim if there is a discrepancy. If it were something that would cause the insured be rated at a higher cost than that may be deducted from the death benefit. Remember, this only applies to the first two years.

Another completely hypothetical example would be a case where a 33 year male old client applied for $1,000,000 policy and was approved for non-tobacco rates paying $1000 annual premiums. This client purposely failed to mention tobacco use (cigarettes) to their agent when filling out the application. The client was able to pass the physical exam with flying colors, and nicotine didn’t show up in the urine sample.

The insured had stopped smoking for a week prior, in hopes of qualifying for non-tobacco rates which he did. Had he qualified for tobacco rates his policy would cost $2000 annually. A side note: Insurance companies will not always look into medical records if there is no need prior to issuing a policy. Let’s say in this case that they did not. This is where “good faith” comes in to play.

The insurance company has approved and is issuing the policy on the good faith that the application was submitted with full and correct information. The insured failed to mention they are a smoker, which caused the insurance company to approve them as a non-smoker. If this client passes away within the first two years, the insurance company will do their due diligence and research the medical records to see if anything was misrepresented. Let’s say the insured passed away after the first year due to undetected kidney cancer.

If in the medical records they are able to prove that the insured was in fact a smoker and did not disclose this information, then the insured was approved under false pretenses and was paying incorrect non-tobacco rates. In this situation it would often not void the contract, and in fact they would likely pay the death claim. However, the death benefit would be reduced by the amount of premium not paid ($2000-$1000=$1000) to the insurance company for the tobacco rates. The death benefit in this example would be reduced by $1000 to $999,000.

To make a long story short, make sure you’re honest with your agent so they can be honest with you.   You don’t your family trying to explain your “inaccuracies” to a claims adjustor while grieving your loss.

For legit ways to save on life insurance, read our Affordable Life Insurance  insider tips.

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Common Life insurance Exclusions and Limitations

Does life insurance cover suicide?

If I had been asked this question seven years ago, prior to being a life agent, common sense would tell me no. Well, that’s not the case, it’s actually a covered death after year two, and it’s a question I field a couple of times a week. Every year I run an audit of all of my existing business in force. Every year I come across a few death claims that have been paid and of those claims there’s always one that is death by suicide.

Is there an “act of war” or terrorism exclusion?

The answer is, it does not exist in life insurance!

And I’ve never seen an act of war or terror exclusion written into any current life policy. This also holds true to accidental death (AD&D) policies.

However, it does exist in Property and Casualty policies (P&C) like your home insurance policy. Insurers have those specific clauses to protect them against catastrophic loss so they’re not wiped off the map in one shot.

Accidental Death Policies – Beware

Accidental death policies cover accidents, nothing else!

They do not cover death due to natural causes or medically related causes.

Intentional or Illegal Acts

Furthermore, if you look in the fine print of most accidental policies, they say that claims will not be paid for intentional or illegal acts.  Most of them also specify you cannot die while under the influence of any drug or alcohol.

So what does this mean?

It means you cannot drive drunk and take out three city blocks including yourself.  They will not pay that claim! You cannot rob a bank, get taken out by the S.W.A.T team, and expect your family to get paid.   Crime doesn’t pay!

Please note that while accidental policies commonly have these crime and illegal acts exclusions, most fully underwritten policies do not.

Your best bet, if you’re looking for a policy to pay out, is to buy a policy where you take a exam, disclose everything about your personal health history, and to speak to a knowledgeable agent who can find you the best price best on your particular circumstances.  You can call JRC at 855-247-9555 today to get started or get a free quote below.

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Silver Lining for Accidental Policies

However, accident death policies do provide this benefit…

They are quick and easy to buy.  You can be covered with one phone call to your agent as there is no medical exam or medical questions to answer.

Some people are medically uninsurable and would not otherwise qualify for underwritten insurance, or might be too young for a guaranteed issue policy. Truckers are perfect candidates for these policies and sometime prefer these policies as they see fatal accidents frequently.   It’s a very affordable safety net for flying on commercial airplanes, often purchased by frequent flyers or those taking vacations outside the USA.

The benefit to having a fully medically underwritten policy is that it covers accidents as well as medical conditions, providing the fewest holes in your safety net.

For more information read our Life Insurance Basics article

6 comments… add one
  • Robert Gambrell May 17, 2015, 6:53 pm

    I am getting a whole life insurance for benifit of $15,000. My premiums are $106 a month. I realize there’s a two year wait because they all dp that. I want to also take out an accidental term life insurance for $100,000 . Can i get that much insurance for a low rate.

    • Randy McClintick May 23, 2015, 12:18 pm

      Thanks for your question. Not all “final expense” policies have a 2 year wait. It depends upon various health factors, which we can help you sort out. There may be a few policy options available to you including “Guaranteed Issue” (no health questions asked). Rates will depend upon age, gender, and state of residence. Call JRC at 855-247-9555 and we’ll be glad to help. We can help determine your options by phone in a few minutes so you’ll know if best to stick with what you have or pursue a better option.

  • Eileen May 4, 2017, 8:47 am

    American General terminated my AD&D policy. Payments were made every month and never missed. Can they legally cancel after all the money I paid in?

    • Randy McClintick May 9, 2017, 11:49 am

      Hello, Eileen,

      We don’t sell American General’s accidental death and dismemberment (AD&D) policies, but according to their website, coverage is not available after age 80. Most people pay for these policies month to month, and you’re covered as long as you’re paying, similar to auto insurance. Along with the age 80 coverage expiration, there’s a reduction in benefits after age 70. Per AIG’s website, “The benefits of your Accidental Death Direct policy reduce by 50 percent on the policy anniversary after you reach age 70 or 5 years from the effective date of the policy, whichever provides the longer period of coverage. So if you signed up at the age of 68, you would still retain full coverage until you are 73.”

      We aren’t aware of any accidental death insurance available after age 80, but we do have companies offering fully medically underwritten life insurance, which includes accidental death provisions. Of course, it’s more expensive since it’s basically covering death for any reason. If you’re in decent health, and don’t mind answering a few health questions, we can tell you what could qualify for from the 40+ insurance carriers JRC represents.

      Call JRC toll-free at (855) 247-9555

  • Caryn hart October 25, 2017, 9:30 am

    My ex claimed no insurance policy in divorce I waived my right not know he later gave me this policy and said I took this out when we were married I left you this just in case eight months later he passed he had this during our marriage throughbis Company I live in Texas I am only benifisery named will they try to deny me ?

    • Randy McClintick November 2, 2017, 4:41 pm

      Ms. Hart,
      Thank you for your question. It’s difficult to comment on a policy not purchased through our company. Generally speaking, a policy would be in force if premiums were paid up to the time of your husband’s death. Best to contact your ex-husband’s employer’s human resources department.

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